CLAIMS - REPAIR SHOPS

How to Start the Claim Process for Your Customer

Before You Call

The agreement holder will need to authorize you to diagnose the problem.

When contacting us, please have the following ready:

  • Their agreement number
  • Current mileage
  • A brief description of the problem and when it first occurred
  • A breakdown of parts and labor, including any part numbers
How To Reach Us
Online Claims Form
Submit a claim online

What Happens Next

1
Diagnosis & Estimate
Once you have contacted us, we will ask for a diagnosis and estimate of repairs for the vehicle.
2
Review & Authorization
A Claims Adjuster will review the information and verify coverage of the repair. We will then issue an authorization number for any covered repairs and give you instructions for payment.
3
Payment
When we have received the invoice from your repair shop, we will issue payment by either credit card or check, depending on your preference.

Ready To Start A Claim?

Call our Claims Department at 1-800-264-5090 or submit the form online.

Online Claims Form Email Us
YOUR ROAD TRIP IS WORRY-FREE WITH ASC WARRANTY!
ASC Warranty
P.O. Box 2400
Mountain Home, AR 72654
Dealer Services: (800) 442-7116
Claims Administration: (800) 264-5090
Roadside Assistance: (888) 207-0166
         
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